TERMS OF USE

Welcome to Mirllo.

This website, mirllo.com, is operated by Hangzhou Hengtang Technology Co., Ltd. Throughout the site, the terms "we", "us", and "our" refer to Hangzhou Hengtang Technology Co., Ltd.

By visiting or purchasing from our website, you agree to follow these Terms of Service and use our website responsibly.

These terms apply to all visitors, customers, and users who access our products, services, and online resources.

User Responsibilities

When using Mirllo services, you agree that:

Account and Information

You are responsible for providing accurate personal information when creating an account, placing orders, or contacting customer support.

You are also responsible for keeping your account information secure and for activities performed through your account.

Website Usage Rules

You may not:

• Use our website for unlawful purposes

• Attempt to gain unauthorized access to our systems

• Interfere with website operations or security

• Copy, reproduce, sell, or misuse our content, products, or services

Any activity that damages or disrupts our website may result in restricted access.

Customer Reviews and Submitted Content

Mirllo may allow customers to submit reviews, comments, images, or other content.

Users must ensure submitted content:

• Is truthful and lawful

• Does not contain offensive, abusive, or inappropriate material

• Does not violate third-party intellectual property rights

• Does not include unauthorized advertising

Mirllo reserves the right to remove any content that violates these requirements.

License for Submitted Content

By submitting content through our website, you grant Mirllo permission to use, display, reproduce, and modify that content for operational and promotional purposes.

This permission does not apply to personal information collected during account registration or purchases.

Such information is protected under our Privacy Policy.

Indemnification

You agree to protect Mirllo, its affiliates, employees, partners, and representatives from claims, losses, damages, or expenses caused by:

• Your violation of these Terms

• Misuse of our website

• Unauthorized activities connected to your account

Mirllo reserves the right to handle legal matters related to such claims.

PRIVACY POLICY

Your privacy and security are important to us.

Please review our Privacy Policy to understand how we collect, process, protect, and store your personal information.

By using our website, you agree to the practices described in our Privacy Policy.

GOVERNING LAW

DISCLAIMER AND LIMITATION OF WARRANTIES

Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.

We do not guarantee that:

• Website access will always be uninterrupted

• Services will always be error-free

• Information provided through the website will always be complete or accurate

• Technical problems will always be resolved immediately

You agree that use of our website and any downloaded materials is at your own discretion and risk.

Mirllo is not responsible for damages caused by external factors, technical issues, or third-party services.

No advice or information obtained through our website creates additional warranties unless specifically stated.

RETURNS AND EXCHANGES

Please review our Return & Exchange Policy for complete details.

Eligible customers may request returns within 30 days from the date of delivery, subject to applicable return conditions.

Contact Information

If you have any questions about these Terms, please contact us at:

Legal Entity: Hangzhou Hengtang Technology Co., Ltd.
Registered Address: Room 4264, 4th Floor, Guyun Building, No. 85 Guyun Road, Xiaohe Street, Gongshu District, Hangzhou City, Zhejiang Province, China

CONTACT US

For questions regarding these Terms of Service, please contact:

Email: service@mirllo.com